Our policy lasts 7 days. If 7 days have gone by since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange.
1.1 Damaged items
We do not accept returns for refund or exchange, at the exception of items damaged in transit.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at info@BikiniOutfit.com. with pictures of the damaged items.
1.2 Shipping guaranteed time
If you did not receive the product within the guaranteed time(35 days not including 2-5 day processing) you can request a refund or a reshipment.
To be eligible for a refund please inform us this issue to info@BikiniOutfit.com.
Refunds (if applicable)
Upon the receipt of the damaged item or the verification of no reveived item, we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, BikiniOutfit.com will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
It’s also important to understand that packages in transit are beyond our control. It’s full responsability of the carrier.
To return your product, you should mail the product to: Liberty & Trust LLC at 1910 Thomes Avenue, Cheyenne, WY 82001.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You can choose a slow or cheap one.
You must contact us within 3-6 hours after you placed your order. We are proud to offer quick service. Your order starts processing fast to dispatch center and they start to work in the shipping and tracking code. that is the processing window. Please, be sure about your purchase and take a strong buy desition.